Julie Davis is the Business Manager at Washway Road Medical Centre, a GP surgery and clinic in Sale, near Manchester.
The centre has been in partnership with FFT for over 25 years.
Julie recalls: “We were in search of a firm that could not only meet our accounting needs but also align with our practice’s ethos, and, at the time, we interviewed three different firms, including a temporary stand-in.”
“From the outset, FFT stood out due to their professionalism, helpfulness, and supportiveness – values that mirrored our own commitment to treating others as we wish to be treated.”
The high level of communication and support that initially drew the centre to FFT has remained throughout their relationship.
“The FFT team is responsive, proactive, and consistently reliable,” says Julie. “Over the years, they have been great at ensuring our financial operations run smoothly.”
FFT has also been instrumental in addressing various financial challenges that the centre has undergone in its lifetime.
“I remember them helping us with a VAT reclaim many years ago and, more recently, guiding us through the transition of an 18-month accounting period to align with basis reform,” says Julie.
“Their knowledge and practical approach just made complex processes far more manageable.”
In addition to the complex aspects of running a medical practice, FFT has also played a fundamental part in their tax compliance and accounts preparation.
“FFT has prepared our accounts for years, and we’ve built a strong, trusted relationship between us.
“We understand each other’s working methods and communication styles, which makes problem-solving really easy.
“They are our go-to expert for all tax-related queries – their knowledge, support, and willingness to assist are invaluable.”
Washway Road Medical Centre has also seen a growing relationship with the younger partners, whose approach and values are aligned with those of FFT’s founders and the wider team.
“I think FFT excels in maintaining a high standard of service,” Julie adds.
“They are responsive and provide proactive financial advice – which is exactly what you want from your accountant.
“We trust them as a business partner because they are professional, supportive, and trustworthy – simple as that!”